Date of last update: 22/09/2020

I. General

LOTANA BV (hereinafter referred to as “LOTANA”, “we”) uses cookies to enhance your browsing experience on (including,,,,, (hereinafter all collectively referred to as the “Website”) All data that LOTANA obtains from these cookies is anonymous and is only used to improve the customer experience on the Websites understand for the purpose of improving the performance and usability of these Websites.

II. What is a cookie?

A cookie, also known as an HTTP cookie, a web cookie or a browser cookie, is usually a small text file sent from a website and stored in the user's web browser while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie may be retrieved by the website to notify the website of the user's previous activity. Cookies are designed as a reliable mechanism for websites to remember the status of the website or the activity that user has undertaken in the past. They help us to optimize your visit to the Websites, to remember technical choices (e.g. language choice, etc.) and to show more relevant services and offers. If you wish to consult the Websites, LOTANA recommends that you enable cookies. However, if you choose not to, you are always free not to enable them.

Cookies can include: clicking on certain buttons, a recording of the pages visited by the user, even months or years ago. While cookies cannot contain viruses or install malware on the guest computer, tracking cookies and especially third-party tracking cookies are often used as ways to compile long-term data from individuals' browsing history.

This cookie policy is in accordance with the current Belgian Law (Law of 13/06/2005 regarding electronic communication, BS 20/06/2005) and all future Belgian laws regarding cookies.

III. Types of cookies

  • First-party cookies: cookies placed by a website that is currently visited by the user (eg cookies placed by LOTANA / LOTANA mini-sites).
  • Third-party cookies: cookies that are placed by a domain name other than that of the website visited by the user. If a user visits a website and a third party places a cookie through that website, this is a third-party cookie (eg cookies placed by Google, Twitter and Facebook).
  • Functional cookies: cookies that ensure that a website functions properly (eg cookies for helpdesk cases or registration, language preferences, etc.).
  • Non-functional cookies: cookies that can be placed for statistical, social, targeting and commercial purposes. They have nothing to do with the mere technical support of a website. Cookies with statistical purposes allow to check which pages of the website you visit, where your computer is located, etc. Cookies with social purposes allow the user to share the content of the visited website directly with others via social media . Cookies with targeting purposes allow a profile to be built based on your surfing behavior so that the displayed advertisements are tailored to your interests. Cookies with commercial purposes keep track of how many and which advertisements have been shown to a user. Non-functional cookies can be first-party or third-party cookies.
  • Permanent cookies: These cookies remain on the user's device for the duration specified in the cookie. They are activated each time the user visits the website that has placed this cookie (e.g. cookies placed by social media such as Twitter, Facebook, Google Analytics, etc.). Most non-functional cookies are permanent cookies.
  • Session cookies: These cookies make it possible to simplify the actions of a user and to link them together during a browser session. A browser session starts when a user opens the browser screen and ends when the user closes the browser screen. Session cookies are placed temporarily. As soon as you close the browser, all session cookies are deleted. Most functional cookies are session cookies.

IV. List of cookies used by these Websites

The table below contains a list of the cookies that LOTANA collects where appropriate and what information they store.

COOKIE name Origin COOKIE description COOKIEretention period
_gid Google This third party cookie is used by Google Analytics to track the number of page visits. 24 hours
_ga Google This third party cookie is used by Google Analytics to form a generalized picture of the number of page visits, unique visitors, sessions and campaign data. 2 years
_gat Google Third party cookie die de website in staat stelt om het aantal verzoeken aan Google Analytics te beperken throughout the session
__utmz Google Google Analytics cookie that is used to track the "origin" of the website user. In other words, the third party cookie explains how the user reached the Website. 6 months
__utmc Google Google Analytics third party cookie that collects information about the visit to the Website, for example about its duration. throughout the session
__utmb Google Google Analytics third party cookie that keeps track of the exact timing of the moment a user visits the Website. throughout the session
__utmt Google Google Analytics third party cookie that processes user requests and thus keeps statistics of the Website. throughout the session
form_key Lotana - Magento A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF). 1 hour
JSESSIONID Lotana - Magento PHP session throughout the session
GCLB Feedbackcompany This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. throughout the session
mage-cache-sessid Lotana - Magento Facilitates caching of content on the browser to make pages load faster. throughout the session
mage-cache-storage Lotana - Magento Stores translated content when requested by the shopper. Local storage of visitor-specific content that enables ecommerce functions. throughout the session
mage-cache-storage-section-invalidation Lotana - Magento Forces local storage of specific content sections that should be invalidated. throughout the session
mage-messages Lotana - Magento Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages, The message is deleted from the cookie after it is shown to the shopper. throughout the session
mage-translation-file-version Lotana - Magento Facilitates translation of content to other languages. throughout the session
mage-translation-storage Lotana - Magento Facilitates translation of content to other languages. throughout the session
private_content_version Lotana - Magento Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server. 365 days
section_data_ids Lotana - Magento Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc. throughout the session
store Lotana - Magento Tracks the specific store view / locale selected by the shopper. 365 days
guest-view Lotana - Magento Stores the Order ID that guest shoppers use to retrieve their order status. throughout the session
Login Redirect Lotana - Magento Preserves the destination page the customer was navigating to before being directed to log in. throughout the session
X-Magento_Vary Lotana - Magento Configuration setting that improves performance when using Varnish static content caching. 365 days
persistent_shopping_cart Lotana - Magento Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper. 365 days
section_data_ids Lotana - Magento Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc. throughout the session

V. Disable cookies

There are a number of options available to prevent the storage of cookies. Please visit the websites of the different browsers to learn how to block the storage of cookies.

It is worth remembering that if the user decides to delete all cookies, the user will most likely have to re-enter all usernames and passwords on all websites that the user visits, which the user did not even have to think about before. As already mentioned, cookies can be a real asset to the web browsing experience.

If you would like to know more about cookies, please visit the website This website provides more information about cookies, explains in detail how to delete the cookies you find, and shows you how to allow trusted websites to store cookies on your computer.

VI. Update

LOTANA is entitled to update this cookie policy by posting a new version on the Websites where LOTANA will indicate the date of revision at the top of this document. In this context, it is highly recommended to regularly consult the Websites and the relevant pages on which the cookie policy is displayed to ensure that you are aware of any changes.


If you have any questions or comments about the cookie policy, please contact us:
- Via e-mail:,
- Via mail: Ter Voort 20, 2260 Westerlo, Belgium